Frequently Asked Questions
Orders
Learn More about ordersShipping & Delivery
How much will it cost to ship my order?
How do I ship to an international or APO/FPO address?
How does in-store pickup work?
Return Policy
What is your online return policy?
How do I make a return online or in-store?
How do I return by mail?
Textbook Sellback
Can I sell textbook in any conditions?
How do I sell my books online?
How do I sell my books in-store?
Rental
Why should I rent?
How do I return my rental at the end of the period?
What happens if I forgot to return my rental?
Digital Materials
What is an eBook?
How do I access my digital materials?
Can I print my eBook?
Accessibility & Browser Support
Is your website accessible?
How do I know my personal info is secure?
Should I adjust my browser setting?
Textbooks
Is shopping at the campus store really my best bet?
What does Choice or Pick One mean?
What is an ISBN?